Industry · Hotels and Accommodation

One live record across kitchen, rooms and estate.

A hotel runs on small checks across departments that rarely share a system. ocapii keeps them in one place: kitchen HACCP, room inspections, maintenance, water and fire checks. By the end of the shift, the record has written itself.

Book a walkthrough Talk to the team
1 platformEvery department
HACCP-readyKitchen + F&B
Single + multi-siteGroup visibility
Mobile-firstWhere work happens
12:31●●● 100%
‹Table 6Dine in · 2 covers
2 × Spaghetti Carbonara£29.00MainsNo changes
1 × Bruschetta£6.50StartersNo changes
Total£35.50
Send to kitchen
app.ocapii.com/boards/pass-hot
Kitchen BoardPass Hot
Table 60mORD-0001182 × Spaghetti Carbonara · 1 × Bruschetta
Table 113mORD-0001191 × Margherita Pizza
Table 36mORD-0001142 × Tiramisu
Table 6 cooked and platedTapReady ✓︎
Cancel
Send to passSend to pass
12:44●●● 100%
◎︎OCAPIInowFood ready, Table 62 × Spaghetti Carbonara, 1 × Bruschetta are waiting at the pass.
Ready to collect
Table 60mPass HotORD-000118
Table 113mPass HotORD-000119
Collected
13:20●●● 100%
‹Table 6 billTab open · 2 covers
Total£35.50
÷Split bill
÷Split bill2 ways · £17.75 each
▣︎Scan membership
▣︎Scan membershipGold member · 10% off
+Add tip
+Add tip10% · £3.20
Tender *
Bluetooth card reader
Tap to Pay
Take paymentTake payment
app.ocapii.com/reports/commerce
Commerce ReportToday
££2,184Sales
◷︎64Orders
!4mAvg wait at pass
Ask MiraWhich tables waited longest at the pass?
MTable 3 waited 6 minutes for desserts at 12:44, the longest today. Cold pass items averaged 2 minutes longer than hot.SEE DETAILCommerce report, today
Hotels and accommodation

Start with the job in front of you.

Safety and Compliance

Every room, kitchen and fire check, with the proof.

Kitchen HACCP, room inspections, fire checks and water flushing run on a phone. A failed check becomes a corrective action with a named owner, and the record is ready for an audit without anyone rewriting a log.

Room readiness checks
0%
0 of 4 answered
1
Room cleaned and set to standard? Required
Bed made, linen fresh, bathroom cleaned and restocked.
2
Smoke alarm tested and fire notice in place? Required
Test the alarm and check the escape route notice is on the door.
3
All bathroom fittings working, with no leaks?
Check the shower, taps and toilet in the bathroom.
Corrective action required Required
Action taken or planned
Describe the corrective action…
Due date…
Assign to…
Add photo evidence
4
Hot water outlet temperature Required
Run the hot tap for one minute, then take the reading.
Enter the reading…
Understated hotel corridor in warm daylight Request Triage Cards-selection
Assets and Maintenance

Reported in the room. Fixed before the next guest.

A defect spotted in a room is reported with a photo and reaches maintenance as a job with an owner and a deadline. Planned maintenance, asset inspections and contractor visits sit on the same record, so you can see what is open, what is overdue and what each asset has cost.

Commerce and Service

Take the order. The kitchen knows.

Orders and payments in the bar and restaurant run through one till or by QR, from one menu connected to your recipes, stock and allergen data. Each order goes to the right kitchen screen and comes off stock. Change a price or mark a dish sold out, and it updates everywhere at once.

Coordinated service at the kitchen pass-3 Kitchen Fulfilment
Cold room temperature monitoring Temperature reading
Energy and Environmental Monitoring

The building, watched while guests sleep.

Sensors read fridges, freezers and cold rooms around the clock and, where fitted, hot and cold water temperatures. Energy is tracked down to the circuit. When a reading drifts or equipment runs when it should not, the right person is told while there is still time to act.

Built for hotels and accommodation

Every room, kitchen and plant room on one platform.

Housekeeping and room checks

Room and cleaning checks on a phone, with an owner and photo evidence, so a room is ready before the guest arrives.

Explore →

Maintenance requests

Staff scan the asset label, add a photo and send. The fault reaches the team who fixes it.

Explore →

Fire safety checks

Scheduled fire and evacuation checks done on a phone and held against the building.

Explore →

Water safety and Legionella

Flushing issued as a task, completed at the outlet and recorded with a time and a name.

Explore →

Kitchen and breakfast HACCP

Food safety checks, temperatures and corrective actions for every kitchen and outlet in the hotel.

Explore →

Energy monitoring

See what is running, when and what it costs, including equipment left on out of hours.

Explore →
Mira

Ask what happened across the property.

Mira answers from your own checks, readings and records: which rooms are held for a repair, when the last flushing check was done, what the allergen sheet says for tonight's menu. It shows where each answer came from and says when it does not have one.

Book a walkthrough Talk to the team
FAQ

Questions about hotel and accommodation operations

No. Compliance is one part of it. The same platform connects housekeeping, maintenance, food safety, guest requests, assets, documents, sensors, reporting and Mira.

Yes. Kitchen HACCP checks, temperature and probe records, goods-in, allergens, waste, expiry, cleaning schedules and corrective actions all sit on one record.

Yes. Housekeeping teams use it for room inspections, readiness checks, defect reporting with photos, escalation and handover.

Yes. Maintenance teams manage planned tasks, reactive defects, asset inspections, contractor records and closure evidence in one place.

Yes. Hot and cold water checks, flushing workflows, outlet-level records, threshold alerts, corrective actions and reporting are supported, with sensor readings where fitted.

No. Each technology suite works on its own. Most hotels start with Safety and Compliance, Assets and Maintenance, Commerce and Service, and Energy and Environmental Monitoring, then add others on the same platform later.

Yes. Each property gets clear workflows, and group leaders see overdue checks, open corrective actions, risks and evidence across every site and department.

Yes. Mira answers questions about your documents, policies and operational data in plain language, shows where the answer came from, and leaves the decision with a person.

See a room check become a record.

Walk through a day on your own kind of property: the room checks, the kitchen, the repairs and the readings, in one place.

Book a walkthrough Talk to the team