Technology suite · Commerce and Service

Your team takes the order. ocapii puts it in front of the kitchen in seconds.

Orders from the till, the table or the room go straight to the right kitchen or bar board. Stock and takings update with every sale.

Book a walkthrough Talk to the team
ChatGPT Image Sep 15, 2026, 04_32_29 PM Scan to order-1 Kitchen Fulfilment POS Order System-1 Kitchen (10)
For every and any site

Start with the sale, or the kitchen.

Explore point of sale and ordering, then the kitchen boards and menus behind them.

Or explore the full platform
Point of sale

A till that does more than take the money

Menus, modifiers, tabs, promotions and cash-up, all in one place. Because the till sits inside the platform, every sale is already connected to stock, the kitchen and reporting.

ChatGPT Image Sep 11, 2026, 01_26_46 PM (4) Care Home Cafe Dashboards - Todays takings

Orders are connected, so every one reaches the people who make it.

An order isn't finished when it's paid for. In ocapii, it goes straight to the right kitchen or bar board, whether it was taken at the till, at the table or in a room. Each station sees what's live, what's waiting and what's ready. Stock moves with every sale. When the menu changes, it changes everywhere at once. At close, takings, orders and what ran out are already in one place.

01Order on the tillMobileNowThe server takes the order for Table 6 on the staff app.ocapii Till
✓︎Order on the tillMobileDoneThe server takes the order for Table 6 on the staff app.ocapii Till
02Kitchen boardDesktopLockedThe order appears on the kitchen board, timed from the moment it was sent.Kitchen board
02Kitchen boardDesktopNowThe order appears on the kitchen board, timed from the moment it was sent.Kitchen board
✓︎Kitchen boardDesktopDoneThe order appears on the kitchen board, timed from the moment it was sent.Kitchen board
03Server notifiedMobileLockedThe service board tells the server that Table 6 is waiting at the pass.Service board
03Server notifiedMobileNowThe service board tells the server that Table 6 is waiting at the pass.Service board
✓︎Server notifiedMobileDoneThe service board tells the server that Table 6 is waiting at the pass.Service board
04Take paymentMobileLockedAt the table, the server can split the bill, scan a membership card and add a tip before taking payment.Card payments · Membership · Tips
04Take paymentMobileNowAt the table, the server can split the bill, scan a membership card and add a tip before taking payment.Card payments · Membership · Tips
✓︎Take paymentMobileDoneAt the table, the server can split the bill, scan a membership card and add a tip before taking payment.Card payments · Membership · Tips
05Sales and service in one reportDesktopLockedSales, wait times and stock used come from the same orders.Commerce reports · Mira
05Sales and service in one reportDesktopDoneSales, wait times and stock used come from the same orders.Commerce reports · Mira
Server · ocapii TillKitchen · boardServer · staff appServer · ocapii TillGeneral manager · web
12:31●●● 100%
‹Table 6Dine in · 2 covers
2 × Spaghetti Carbonara£29.00MainsNo changes
1 × Bruschetta£6.50StartersNo changes
Total£35.50
Send to kitchen
app.ocapii.com/boards/pass-hot
Kitchen BoardPass Hot
Table 60mORD-0001182 × Spaghetti Carbonara · 1 × Bruschetta
Table 113mORD-0001191 × Margherita Pizza
Table 36mORD-0001142 × Tiramisu
Table 6 cooked and platedTapReady ✓︎
Cancel
Send to passSend to pass
12:44●●● 100%
◎︎OCAPIInowFood ready, Table 62 × Spaghetti Carbonara, 1 × Bruschetta are waiting at the pass.
Ready to collect
Table 60mPass HotORD-000118
Table 113mPass HotORD-000119
Collected
13:20●●● 100%
‹Table 6 billTab open · 2 covers
Total£35.50
÷Split bill
÷Split bill2 ways · £17.75 each
▣︎Scan membership
▣︎Scan membershipGold member · 10% off
+Add tip
+Add tip10% · £3.20
Tender *
Bluetooth card reader
Tap to Pay
Take paymentTake payment
app.ocapii.com/reports/commerce
Commerce ReportToday
££2,184Sales
◷︎64Orders
!4mAvg wait at pass
Ask MiraWhich tables waited longest at the pass?
MTable 3 waited 6 minutes for desserts at 12:44, the longest today. Cold pass items averaged 2 minutes longer than hot.SEE DETAILCommerce report, today
Kitchen Fulfliment Kitchen Fulfilment
Kitchen boards

The order arrives where the work happens

Orders route straight to the right kitchen or bar board, split by course, station or prep area. Teams see what is live, what is waiting and what is ready, without depending on a printer or a shout across the pass.

Watch an order reach the kitchen.

The order is taken, the kitchen is told and the service is delivered. Each clip shows one step. 

Modules in this suite

From the order to the pass.

Point of Sale

The ocapii Till with card payments, receipts and refunds, on the same platform as the rest of your operation.

Explore the module →

Resident Order Management

Resident menus and ordering in care homes, sent straight to the kitchen boards.

Explore the module →

Kitchen Fulfilment

Orders flow to kitchen and bar boards and the pass, so the team can see what to make next.

Explore the module →

Guest Self Ordering

QR ordering and pre-order, so guests order from the table or before they arrive.

Explore the module →

Menu Management

Menus and menu planning in one place, linked to your recipes and allergen information.

Explore the module →

Order Management

Every order tracked from the moment it is taken to the moment it is fulfilled.

Explore the module →
Guest ordering

Let guests order when they are ready

Guests scan a QR code and order from the live menu at the table, in their room or wherever they are. What they choose goes straight to the right board.

ChatGPT Image Sep 16, 2026, 09_27_19 AM Scan to order-1
Mira

Ask what sold and what ran out.

Mira answers from your own orders, menus and takings: what sold best this week, what was taken off the menu and when, how service compared with last Saturday. It shows the records behind the answer and says when it does not have one. It does not change prices or take payments; a person does.

Build your ocapii Talk to the team
Technology suites

More ways to use ocapii

Hands stirring sauce in a quiet kitchen

Production and Inventory

Control stock, recipe costs, production and labels.

Explore the suite →
Staff member clocking in at a kitchen tablet

Workforce Management

Manage rotas, attendance, leave and hours.

Explore the suite →
Fire door in a service corridor

Safety and Compliance

Consistent checks, evidence and corrective action.

Explore the suite →
FAQ

Questions about Commerce and Service

Software that takes orders and payments and gets them to the people who make and serve them. In ocapii, the till, guest ordering, menus and kitchen boards share one platform, so an order is connected to stock and reporting from the moment it is taken.

Point of sale, guest and QR ordering, menu management, order management, kitchen and bar boards, resident ordering in care settings and commerce reporting. Each has its own page if you want the detail.

Yes. Each ocapii technology suite can be used on its own. Many customers add Production and Inventory or Safety and Compliance later, on the same platform and the same records.

No. ocapii handles orders taken at the till, at the table, in rooms or by phone. It is not a delivery network.

Yes. Resident ordering captures meal choices at the table or bedside, with dietary and allergen requirements selected as the order is taken, and sends them to the kitchen board.

Commerce and Service is switched on per organisation. Talk to the team about which sites and which features you need.

See an order from table to kitchen.

Walk through an order taken at the table, the board it lands on and the takings it adds to, on your own kind of site.

Book a walkthrough Talk to the team