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Make every order easier to fulfil and track.
Bring order requests, fulfilment tasks, updates and evidence into one connected flow, helping teams deliver with less manual chasing.
Find your starting point.
Orders disconnected from the floor create shortages and surplus at the same time.
Connect orders to operational readiness, from click to kitchen.
What ocapii does here
- Streamline ordering with availability control and rotating menus
- Connect orders to stock, prep and the work behind them
- Reduce both shortages and over-ordering with live visibility
- One view of what's ordered, what's ready and what's outstanding
Not just point of sale but the whole operation behind it.
Taking the payment is where most tills finish and where ocapii starts. Digitising the kitchen, the stock and everything you would normally do manually.
What ocapii does here
- Take the order at the counter, on the floor, or from a guest QR with no app to install
- Cash, card and table tabs, on a Bluetooth reader or on the terminal itself
- Tickets route to the kitchen or bar, so one order becomes the right work in the right place
- Selling a dish deducts the recipe from stock once, at a known cost
Order assurance, from request to completion
Take card payments, issue receipts and manage orders from one device, while guests can also order themselves by scanning a QR code. Orders are sent straight to the right station. Menus, recipes and stock are all connected, so when something is sold, the correct ingredients and costs are automatically taken from inventory.
See ocapii in action.
Watch how ocapii helps the team at Twinglobe Care Home transfer their order management and kitchen checks into a seamless digital process.
Most tills stop at the payment.
Create a personalised meal-ordering experience and connect every choice directly to the kitchen. Including dietary needs, allergen controls and food safety workflows, making service simpler for guests and easier for staff.
One connected system for orders, requests and fulfilment.
Order capture
Capture food order details, timings, locations, customer notes, dietary needs, allergen information and fulfilment instructions in one place.
Request routing
Route orders to the right team, site, department or workflow so responsibility is clear from the start.
Status tracking
Track food orders from received and accepted through to preparation, fulfilment, delay or closure.
Fulfilment tasks
Turn orders into assigned tasks, preparation steps, checks, handovers, approvals or service actions.
Stock & availability
Connect order workflows with stock, inventory, product, expiry or availability checks where configured.
Reporting & insight
Review order volumes, fulfilment times, delays, exceptions, missed requests and performance across teams or sites.
Order management for teams that need to fulfil requests reliably.
Order workflows shaped to each sector's request types, fulfilment steps and accountability lines.
Ready to make every food order easier to manage?
Bring food orders, allergen notes, preparation tasks and delivery updates into one connected flow, so teams can fulfil faster and customers get a smoother experience.
Order management common questions
Ocapii can support customer orders, internal requests, catering orders, service orders, facilities requests, stock requests, production requests, equipment requests and other operational fulfilment workflows.
Yes. Orders can be configured to trigger preparation tasks, fulfilment steps, stock checks, notifications, approvals, handovers or escalation workflows.
Yes. Teams can track status stages such as received, preparing, delayed, ready, fulfilled or closed, depending on how the workflow is configured.
Yes. Ocapii conversational AI capability can support customer-facing use cases such as order status questions, service requests and request routing into operational workflows where configured.
Yes. Ocapii is designed for single-site and multi-site operations, helping local teams manage fulfilment while giving leaders visibility across demand, delays, exceptions and performance.