Make it easy for anyone to report a problem.
Requests land with the right team, attached to the right asset, ready to triage.
No login, no barrier
Housekeepers, ward teams, teaching staff and site operatives spot faults first, and rarely have software access.
Triage before it becomes work
Accept, merge, redirect or decline. Duplicates become one job, not four.
The reporter hears back
People stop reporting things when nothing comes back. ocapii tells them what happened.
Ready work requests easy for everyone to use.
More ways to use ocapii
Work Orders
Every job carries its own record: who raised it, what was done, what it cost and who signed it off.
Find out more →
Facility Maintenance
Planned work, reactive jobs, statutory checks and contractor visits, per building and across the estate.
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Checklists & Inspections
Checks your team will actually complete, on any phone or tablet.
Find out more →Work request common questions
A request reports that something needs attention. A job is the work created to deal with it.
No. Requests can be submitted by scanning a QR label, with no login.
Yes, during triage, so one fault doesn't generate several jobs.